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Sky's Brian Sullivan on Sky Broadband, the next gen Sky+ boxes (they could be wireless), HD via the web, YouTube and more

Briansullivan * Sky’s take on the next generation Sky+ boxes, HD via broadband, YouTube and more.

Last week Sky took the wraps off its long promised broadband service - Sky Broadband. As you probably already know provided the home is on Sky’s ADSL network, Sky subscribers can get a basic internet service for free, or a bells and whistles job with very fast download speeds at a very competitive price.

Offering broadband is a no brainer for Sky. It means the satellite broadcaster is able to offer a full package of services (internet, phone and TV) and so compete with rivals like NTL/Telewest and BT. What is perhaps slightly less obvious is that it will also play an important role in shaping Sky’s TV services.

The original press launch answered a lot of questions about Sky’s plans, but it also threw up many more. How will broadband merge with satellite? Will Sky deliver HD content over the web? And what exactly will the next generation Sky+ box, mentioned almost as an aside by CEO James Murdoch at the the launch, look like and do.

We put those questions and more to Sky’s Director of Customer Products and Services, Brian Sullivan.

Why do you feel you have to embrace broadband as a TV delivery mechanism. Doesn’t satellite offer you all you need?

Satellite is a brilliant TV mechanism in that it offers a huge amount of bandwidth in a one way stream from the satellite to the viewer. It is perfect for this and has enabled us to launch HDTV, which uses an awful lot of bandwidth, ahead of our rivals. However we recognise that we need to marry it with a return path that enables interactivity, and DSL broadband is an ideal solution.

In an answer to one of the questions James Murdoch mentioned that a new box would be launched by the end of 2007 that would offer broadband video content direct to the TV.

Well we have a box that can do that already in the HD Sky+ unit. It is compatible with the latest video codec, MPEG4, has a powerful processor and excellent graphics facilities. It also has an Ethernet connector on board so it could be connected to a broadband network. In the future we could offer all kinds of advanced interactivity, such as personalised content, video on demand etc. The broadband link will also help us take our gaming offering to the next level.

James Murdoch did however mention a specific box that will go on sale in 18 months time?

That is actually the next generation Sky+ box. We aren’t saying much about it at the moment but we can tell you that one of its key features is that it will enable user to stream programmes from their Sky+ box to different TVs.

Will this be done wired or wirelessly?

Obviously wireless is what we are aiming for and we have been conducting research in this area with the University of Bristol. I think we will be able to offer wireless delivery of standard definition programmes from the Sky box to another set from day one.

This is however the first step and we have plans to offer wireless delivery of multiple programmes from a Sky+ box in the future.

Will you be able to stream HD wirelessly?

Multiple streaming of HD channels is still some way off. We are considering a wired solution for HD, but maybe we’ll have wireless one day.

What else will the new Sky+ box do?

Well, apart from its broadband connection and the wireless part it will offer plenty of interesting things - I can’t tell you about those yet for now though.

Will Sky expand Sky by Broadband (its web based TV) service to offer HD content?

So far no one has really come up with a good way of delivering HD content via the web. Streaming it is out of the question at the moment and if you deliver it as a download the user has to wait ages for the content to arrive. No for the foreseeable future satellite is far and away the best way of delivering HD.

Do Sky have any strong opinions on YouTube? Will you be doing any content deals like some broadcasters in the States have?

We are hugely interested in YouTube especially the user generated content side of it. I have been shooting stuff with my new HD camcorder and intend to put some of that footage on to YouTube. We see user generated content as an essential part of our future and it is very complimentary to what we do as a broadcaster.

Isn’t YouTube in fringing your copyright though with people uploading Sky programmes to YouTube?

Not that we are aware of. We have superb copyright protection on our footage so it is not an issue.

So there you have it. A wireless Sky+ box is on the way, HD won’t be coming via the web for a while, and, I am guessing here, but look out for a YouTube type service from Sky at some time in the future.

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Comments

to quote:
"Will Sky expand Sky by Broadband (its web based TV) service to offer HD content?
So far no one has really come up with a good way of delivering HD content via the web. Streaming it is out of the question at the moment"

I beg to differ, I have NTL broadband 10Mb service and I can easily stream the film trailers on the apple web site in 720p and 1080p, no waiting for bufferring and no jerky playback, perfect streaming of HD material. If Sky are offerring 16Mb broadband then this is easily enough to stream HD material in H.264 format

Posted by: Maff Mace | July 26, 2006 9:06 AM

And what percentage of the UK will be able to get 10mb+? I suspect a very low one. What the Sky guy is referring to is univeral streaming support, not just the lucky few.

Posted by: Ryan Spooner | July 26, 2006 12:00 PM

I beg to differ again as most people are still using 1Mbps or 2Mbps services (i have a 8Mbps service at home).

Who needs HD streaming on the web. Standard def is fine.

Posted by: Sean | July 26, 2006 12:14 PM

Sky are advertising 16Mb broadband, that's easily enough to stream HD

Anyone in an cable area can get 10Mb if they want (NTL and Telewest, now one company, both offer 10Mb services, both uncapped). that's 65+ % of the country

Posted by: Maff Mace | July 26, 2006 12:54 PM

How well do you think their customers' broadband will cope if half of them are streaming HD at the same time?

Posted by: Peejay | July 26, 2006 1:58 PM

What you don't take into account is something called contention. You are not the only person on your exchange (ADSL) or network (Cable) there are others who share this with you.
Streaming HD content to the masses is not feasable at the moment.

Posted by: Olive Oil | July 26, 2006 2:26 PM

I do take it into account, but, if ISP's are going to advertise at those speeds then that's what people should get - no excuses, same as if they advertise "unlimited" then that's what it should be (without AUP's).
I've been on NTL 10Mb for quite some time and can always manage to download at full speed, even on a contended connection

Posted by: Maff Mace | July 26, 2006 2:44 PM

"Offering broadband is a no brainer for Sky."

It'll need to be, $ky have demostrated they have nobody in their organisation capable of complex thought.

"Well we have a box that can do that already in the HD Sky+ unit. It is compatible with the latest video codec, MPEG4, has a powerful processor and excellent graphics facilities"

Perhaps $ky would like to send this fabled box to me as the current HD effort is slow, unreliable and very likely to be thrown out of the nearest window, if only to satisfy myself..

Stop dreaming up pointless features that most people a) cannot get due to BT's victorian cable network and b) can't afford..

It would be nice to have a reliable HD box running a platform from this century..

Surely it's more important to resolve the countless issues with your existing PVR systems before dreaming up yet more ways of generating revenue.....

Posted by: CG121 | July 26, 2006 5:09 PM

I spoke to the main man at BT this afternoon - http://www.hdtvuk.tv/2006/07/bt_vision_and_h.html

and he says that BT won't offer HD via the web for ages. he even thinks HD via Freeview will happen before HD via the web. I don't think it is because technically it canlt be done if people have a mega fast broadband connection, but for some of the reasons outlined by other commenters it won't be reliable enough for a company to launch. You'd be really annoyed if you paid for a HD movie and it kept crashing. I'd love to known what Telewest think about this too.

Posted by: Ashley Norris | July 26, 2006 5:14 PM

BT rolled 8Mb ADSL MAX out to _all_ their DSL enabled exchanges by last Mar 31 (OK, all but one in Sheffield). Why?, because they want to run IPTV. Contention won't be an issue because they'll use their MPLS 21CN network capabilities to create a CDN and deliver the VoD content directly to caches at each exchange. The LLU'ers are offering up to 22Mb DSL for the same sort of reason. The DSL from the customer's home to the exchange DSLAM provides the uncontended bandwidth for video. The backhaul to the ISPs and their peering nodes will remain the same: contended bandwidth for regular, non-QoSed applications, as we use it now. Video on demand is coming, it'll be crap, but the punters will love it as long as there's exclusive content that can't be watched elsewhere like Sky have done with the footie, golf, etc.

Posted by: Don | July 26, 2006 9:31 PM

I have an adsl router with cable links if I go for sky broadband which is wireless will I still be able to use my cable router?

Michael Lees

Posted by: Michael Lees | July 29, 2006 10:12 AM

Brian Sullivan - Urgent Attention is required 5pm 27th December 2007
the engineer was to come to me today between 12 noon and 3pm No One has come to fit my new Sky Dish nor have I had any communication from Sky to inform me of any change of plans
I was told to wait in ALL Day Your supervisi
or was extremely rude to me and threatening
I have phoned the engineer on o7875461538 from 3.15 3.45 4.30 and 5pm he has not returned any of my calls also I have phoned 0870404040 and 08700248978 to be told to hang up as there is no one available to help me
I am do not know where to go next I would be grateful of your immediate attention

Acc No 621091081276

New No 48732863

This is only a hint of the hassle and trouble i have had dealing with your firm and I thought it was time that you were made aware of the lack of Customer service and frustration and waste of time and money I have spent on the telephone on 0870 nuMbers from 30 - 2hours at a time

Mrs Diana J Pride
The New Dwelling
Hurds Hill
Langport
Somerset
TA10 0ND
Mobile 07836 665900

Posted by: Anonymous | December 27, 2007 5:21 PM

please delete my email 27th december 2007 5pm of todays date - my complaint has been posted to the wrong place

Posted by: dianapride | December 27, 2007 9:32 PM

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